Report Issued: Addressing Management Weaknesses is Key to Enhancing the Americans with Disabilities Program
"The Americans with Disabilities Act (ADA) became law in 1990, requiring that intercity rail stations be made accessible to persons with disabilities by July 26, 2010. In September 2011, we reported that only 48 of the 482 stations Amtrak serves (10 percent) were ADA- compliant. During FY 2012 and FY 2013, Amtrak spent about $100 million of ADA program funds.
Over the last two years, the ADA program made limited progress achieving its goals, largely because of the lack of an effective program management structure and the absence of a written strategic plan establishing a vision, goals, and objectives, including estimates of costs and a timeframe for program completion. These weaknesses were similar to the ones we identified previously, which resulted from the lack of program accountability and decision-making authority."
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