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Report Issued: Addressing Management Weaknesses is Key to Enhancing the Americans with Disabilities Program

"The Americans with Disabilities Act (ADA) became law in 1990, requiring that intercity rail stations be made accessible to persons with disabilities by July 26, 2010. In September 2011, we reported that only 48 of the 482 stations Amtrak serves (10 percent) were ADA- compliant. During FY 2012 and FY 2013, Amtrak spent about $100 million of ADA program funds.

Over the last two years, the ADA program made limited progress achieving its goals, largely because of the lack of an effective program management structure and the absence of a written strategic plan establishing a vision, goals, and objectives, including estimates of costs and a timeframe for program completion. These weaknesses were similar to the ones we identified previously, which resulted from the lack of program accountability and decision-making authority."
Click here to read the report.

Semiannual Report #49

October 1, 2013 - March 31, 2014

"In the months ahead, we will continue to focus on issues of importance to Amtrak management and the Board in meeting their stewardship and fiduciary responsibilities, supporting Congressional oversight, and providing information to the public. We hope that you find this report informative."

Click here to request to have a report mailed to you.

Click here to read the Semiannual Report online.
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The Office of Inspector General (OIG) strives to provide Amtrak's employees, its customers, the public, and the Congress with the highest quality service and programs through vigilance, timely action, accuracy, and an overall commitment to excellence across the broad range of OIG responsibilities.

Our Mission

To provide independent, objective oversight of Amtrak’s programs and operations through audits, inspections, evaluations, and investigations focused on recommending improvements to Amtrak’s economy, efficiency, and effectiveness; preventing and detecting fraud, waste, and abuse; and providing Congress, Amtrak management, and Amtrak’s Board of Directors with timely information about problems and deficiencies relating to Amtrak’s programs and operations.

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