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Semiannual Report #48

April 1, 2013 - September 30, 2013

"This report highlights our significant accomplishments in audits, evaluations, and investigations to help Amtrak accomplish its strategic goals and support congressional oversight."

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Inspector General Testimony 11/14/13

Food and Beverage Service: Progress and Opportunities to Reduce Operating Losses.
"We recognize that it is a significant challenge to provide efficient and cost‐effective food and beverage services across a nationwide passenger rail system with varying route lengths and 24/7 operations. To successfully meet that challenge, it is important that Amtrak consider fundamental changes in its management of the food and beverage service." Click here to watch video of the hearing.

Railroad Tracks

Our Vision

The Office of Inspector General (OIG) strives to provide Amtrak's employees, its customers, the public, and the Congress with the highest quality service and programs through vigilance, timely action, accuracy, and an overall commitment to excellence across the broad range of OIG responsibilities.

Our Mission

To provide independent, objective oversight of Amtrak’s programs and operations through audits, inspections, evaluations, and investigations focused on recommending improvements to Amtrak’s economy, efficiency, and effectiveness; preventing and detecting fraud, waste, and abuse; and providing Congress, Amtrak management, and Amtrak’s Board of Directors with timely information about problems and deficiencies relating to Amtrak’s programs and operations.

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